Archive for 'Status Updates'

Green lights across the board!

Posted by: Richelo

Unless you have been living under a rock in the desert, you will know we had some serious issues with email sending the last 2 weeks.

We finally were able to upgrade the core servers this past weekend, and everything is now SUPER fast!

Just to give you some idea of how things have improved …

Before this upgrade, the absolute maximum messages we were able to deliver in an hour, per server, was around 350,000. Since this upgrade, we have not been ...

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Drastic Measures ….

Posted by: Richelo

We’re not catching up as quickly as we need to.

This is NOT anyone’s fault, but, right now, mail is delayed by days, and not hours, and this is not good for anyone.

So, we need to take drastic measure here to 1st get caught up with the MTA reading in email.

This is what we HAVE to do right now to get things moving back to normal as quickly as possible…

As sent campaigns are now taking days, instead of hours to be ...

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Slow Sending …

Posted by: Richelo

We are experiencing SLOW sending, and this time it is 100% our own fault.

Please allow me to explain what the problem is, and what we’re doing about it…..

Some of the explanation below get’s a little technical. Please bear with us, as it’s all important.

ALL of the issues below contribute to the slow sending in general. I will however start with the most severe one.

What I will do, is list the issue, and then what is being done to address the ...

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Slow sending update – Resolved

Posted by: Richelo

So, where are we at with the slow sending?

This past Sunday night, 6 March, we switched over to our MONSTER database server.

The immediate effect was nothing short of amazing!

Site loading speed in general, and sending speed in general has quadrupled!

We are over the moon with the dramatic speed increase!

We’re NOT resting on our laurels though! We’re still fine tuning our code, as well as the whole back-end infrastructure.

Not only that, but, we’re keeping a very close eye on everything, but, ...

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Important Update On Imnica Mail Current Status

Posted by: Richelo

Hi,

Please read this entire post as it contains very important information.

Right, where are we at with this SLOW database?

Our new super fast database server has arrived, and basic setup has been done.

This is also one of the main reasons for this post….

Due to the physical location of the current main Imnica Mail server, we will need to move it so that it is in the best possible place for the fastest possible speed to access the database server.

To do this, ...

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What’s going on with Imnica Mail?

Posted by: Richelo

Let me give you a quick run down on what is happening at Imnica Mail right now.

Slow sending.

About a month ago, sending of email started slowing down considerably.

We have spent almost every waking moment, working on this issue. We had 3 teams working on this.

One was operating system, one was database, and one was the main Imnica Mail application.

All three groups worked like crazy and came up with all kinds of ideas as to what MAY be the issue.

Nothing ...

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