http://www.imnicamail.com Email Marketing Solved Wed, 28 Dec 2011 13:02:41 +0000 en hourly 1 http://www.imnicamail.com/2011/03/09/new-help-desk/ http://www.imnicamail.com/2011/03/09/new-help-desk/#comments Wed, 09 Mar 2011 13:15:32 +0000 Richelo http://www.imnicamail.com/?p=828 We’re still using the same software from Kayako, but, now we’re using their latest version.
Not only that, but, we’ve moved the Help Desk off our server, and we’re not using Kayako‘s hosted solution.
This means that even if our whole system, with all our servers goes down, you will STILL be able to get to our Help Desk! NOT ...]]> http://www.imnicamail.com/2011/03/09/new-help-desk/feed/ 4 http://www.imnicamail.com/2011/03/09/slow-sending-update-resolved/ http://www.imnicamail.com/2011/03/09/slow-sending-update-resolved/#comments Wed, 09 Mar 2011 12:25:05 +0000 Richelo http://www.imnicamail.com/?p=825 This past Sunday night, 6 March, we switched over to our MONSTER database server.
The immediate effect was nothing short of amazing!
Site loading speed in general, and sending speed in general has quadrupled!
We are over the moon with the dramatic speed increase!
We’re NOT resting on our laurels though! We’re still fine tuning our code, as well as the whole back-end infrastructure.
Not only that, but, we’re keeping a ...]]> http://www.imnicamail.com/2011/03/09/slow-sending-update-resolved/feed/ 0 http://www.imnicamail.com/2011/03/03/important-update-on-imnica-mail-current-status/ http://www.imnicamail.com/2011/03/03/important-update-on-imnica-mail-current-status/#comments Thu, 03 Mar 2011 13:45:06 +0000 Richelo http://www.imnicamail.com/?p=822 Please read this entire post as it contains very important information.
Right, where are we at with this SLOW database?
Our new super fast database server has arrived, and basic setup has been done.
This is also one of the main reasons for this post….
Due to the physical location of the current main Imnica Mail server, we will need to move it so that it is in the best possible place for the fastest possible speed to access ...]]> http://www.imnicamail.com/2011/03/03/important-update-on-imnica-mail-current-status/feed/ 2 http://www.imnicamail.com/2011/02/25/whats-going-on-with-imnica-mail/ http://www.imnicamail.com/2011/02/25/whats-going-on-with-imnica-mail/#comments Fri, 25 Feb 2011 12:18:23 +0000 Richelo http://www.imnicamail.com/?p=816 Slow sending.
About a month ago, sending of email started slowing down considerably.
We have spent almost every waking moment, working on this issue. We had 3 teams working on this.
One was operating system, one was database, and one was the main Imnica Mail application.
All three groups worked like crazy and came up with all kinds of ideas as to ...]]> http://www.imnicamail.com/2011/02/25/whats-going-on-with-imnica-mail/feed/ 6 http://www.imnicamail.com/2010/12/06/imnica-mail-4-2-0-introducing-subscription-form-wizard/ http://www.imnicamail.com/2010/12/06/imnica-mail-4-2-0-introducing-subscription-form-wizard/#comments Mon, 06 Dec 2010 07:11:25 +0000 Richelo http://www.imnicamail.com/?p=736 This release introduces a major new feature, a Subscription Form Wizard, to be built out into the near future, and full details of this release can be found here: http://www.imnicamail.com/learning-center/documentation/change-log/4-2-0/
]]> http://www.imnicamail.com/2010/12/06/imnica-mail-4-2-0-introducing-subscription-form-wizard/feed/ 0 http://www.imnicamail.com/2010/11/29/imnica-mail-4-1-19/ http://www.imnicamail.com/2010/11/29/imnica-mail-4-1-19/#comments Mon, 29 Nov 2010 10:13:29 +0000 Richelo http://www.imnicamail.com/?p=721 This is a minor update, and full details of this release can be found here: http://www.imnicamail.com/learning-center/documentation/change-log/4-1-19/
]]> http://www.imnicamail.com/2010/11/29/imnica-mail-4-1-19/feed/ 0 http://www.imnicamail.com/2010/07/29/imnica-mail-state-of-the-nation-at-1/ http://www.imnicamail.com/2010/07/29/imnica-mail-state-of-the-nation-at-1/#comments Thu, 29 Jul 2010 14:14:58 +0000 Richelo http://www.imnicamail.com/?p=619  
[frame_left]http://www.imnicamail.com/wp-content/uploads//2010/07/IMBday2.jpg[/frame_left]
The state of the Imnica Mail nation is STRONG!
Imnica Mail officially turns 1 today, and we thought we would give you a "state of the nation" of where Imnica Mail came from, what it did over the past year, and where we are heading.
Today, one year ago exactly, Imnica Mail changed from coming soon to come ...]]> http://www.imnicamail.com/2010/07/29/imnica-mail-state-of-the-nation-at-1/feed/ 1 http://www.imnicamail.com/2010/06/29/technical-difficulties-29-june-2010/ http://www.imnicamail.com/2010/06/29/technical-difficulties-29-june-2010/#comments Tue, 29 Jun 2010 14:14:17 +0000 Richelo http://www.imnicamail.com/?p=592 This is due to a fault on our main database server which is receiving URGENT attention by our engineers.
Rest assured, ALL customer campaigns, opt-in confirmation emails, AutoResponder emails and signup emails ARE being queued for delivery! All the email WILL go out once the database server has been sorted.
At the same time, all signup’s to your lists are being captured.
We will update ...]]> http://www.imnicamail.com/2010/06/29/technical-difficulties-29-june-2010/feed/ 0 http://www.imnicamail.com/2010/06/23/new-version-of-imnica-mail/ http://www.imnicamail.com/2010/06/23/new-version-of-imnica-mail/#comments Wed, 23 Jun 2010 13:48:54 +0000 Richelo http://www.imnicamail.com/?p=584 Well, actually, it launched a couple of weeks ago, but, we’ve been SO busy with training videos, fixing minor issues, etc, etc, that we’ve just hung back on doing a proper post on the new version along with all the new features.
There has been over 180 improvements and additions to Imnica Mail. Many of them small and under the hood. ...]]> http://www.imnicamail.com/2010/06/23/new-version-of-imnica-mail/feed/ 1 http://www.imnicamail.com/2010/02/10/new-imnica-mail-preview-video/ http://www.imnicamail.com/2010/02/10/new-imnica-mail-preview-video/#comments Wed, 10 Feb 2010 07:22:28 +0000 Richelo http://www.imnicamail.com/?p=527
This has taken a lot longer than we anticipated, but, we’re finally getting close to it being done! We’re about 95% there, and hope to release this new version very soon!

We’re in our second last beta now, and the next beta will be an open one to all our customers who wishes to have a look around!

For ...]]> http://www.imnicamail.com/2010/02/10/new-imnica-mail-preview-video/feed/ 17