Technical Difficulties – 29 June 2010
For the past 12 hours, NO email has been going out from Imnica Mail servers.
This is due to a fault on our main database server which is receiving URGENT attention by our engineers.
Rest assured, ALL customer campaigns, opt-in confirmation emails, AutoResponder emails and signup emails ARE being queued for delivery! All the email WILL go out once the database server has been sorted.
At the same time, all signup’s to your lists are being captured.
We will update this post with new information as and when it becomes available.
It is currently 10:15 AM PST. We hope to have the email start going out in around 2 hours. It will take around 2 to 3 hours for the backlog to be sent out.
Please accept our sincere apologies for any inconvenience this may cause you.
UPDATE 13:00 EST:
We’re back up and sending email out now!
Expect all queued emails to be fully sent out in 2 hours or so.
Again, sincere apologies for any inconvenience this may have caused!
We are busy putting in safeguards to prevent this from happening again in the future.
